Frequently Asked Questions
Website FAQs
Were all of my old orders carried over to the new website?
All customer information and previous orders were copied over to the new website.Why can’t I login to my old account?
With the launch of our new website, passwords need to be reset for security. To do this please click on the LOGIN link at the top right, then click the 'LOST PASSWORD?' link and follow instructions there.Parts FAQs
Radiator Cross reference and Casting Numbers
We did remove the tech side of the old website. This essentially was posted in the tech tools from Mymopar.com a web based forum. you can find it here by copying these links and paste into your browser. Main Tools/Reference page . http://www.mymopar.com/index.php?pid=31 Radiator link http://www.mymopar.com/radiatorspecs.htm Engine Specifications http://www.mymopar.com/index.php?pid=21 Paint Code and chips http://www.mymopar.com/index.php?pid=23How do I locate my part?
In addition to normal category browsing under SHOP, our website has an extensive search function. Just enter your part number, or name.Shipping FAQs
How does shipping work?
To ensure the best possible price for shipping, after placing your order we will determine shipping costs and send you back a shipping quote. Upon approval and availability, we will charge your order and shipping.Who will be delivering my order?
All orders ship usually using either United Parcel Service or FedEx. We do ship via FedEx if requested. Express Air Freight is available at extra cost for those who wish to get their parts quicker.When will I receive my order?
Orders placed with our online store is usually 1-5 days from the Detroit metro area to anywhere in the continental USA, depending upon product availability.Returns FAQs
What is your return policy?
We make every effort to ensure that you receive the highest quality products free of defects or damage when shipped from our warehouse. In the event that you need to make a return either for exchange or refund, please contact us for assistance 1-586-859-2613.For additional information on returns, please visit our shipping & returns policies page.
