Frequently Asked Questions

Website FAQs

All customer information and previous orders were copied over to the new website.
With the launch of our new website, passwords need to be reset for security. To do this please click on the LOGIN link at the top right, then click the 'LOST PASSWORD?' link and follow instructions there.

Parts FAQs

The Standard discount code will discount all parts 10%. use Code Forum10 IF you are working on a multi part order. To get more discount off your purchase. You can do that multiple ways. 1.  build your order online and at time of check out check "pay later"  this will not ask for a card number. 2. build your order on line as a wish list, copy and email that to parts@mikeriehls.com 3. Email your list of parts directly to parts@mikeriehls.com 4. Give us a call directly with your needs at 586-859-2613.
We did remove the tech side of the old website. This essentially was posted in the tech tools from Mymopar.com a web based forum. you can find it here by copying these links and paste into your browser. Main Tools/Reference page . http://www.mymopar.com/index.php?pid=31   Radiator link http://www.mymopar.com/radiatorspecs.htm   Engine Specifications http://www.mymopar.com/index.php?pid=21   Paint Code and chips http://www.mymopar.com/index.php?pid=23      
In addition to normal category browsing under SHOP, our website has an extensive search function. Just enter your part number, or name.

Shipping FAQs

To ensure the best possible price for shipping, after placing your order we will determine shipping costs and send you back a shipping quote. Upon approval and availability, we will charge your order and shipping.
All orders ship usually using either United Parcel Service or FedEx. We do ship via FedEx if requested. Express Air Freight is available at extra cost for those who wish to get their parts quicker.
Orders placed with our online store is usually 1-5 days from the Detroit metro area to anywhere in the continental USA, depending upon product availability.

Returns FAQs

We make every effort to ensure that you receive the highest quality products free of defects or damage when shipped from our warehouse. In the event that you need to make a return either for exchange or refund, please contact us for assistance 1-586-859-2613.

For additional information on returns, please visit our shipping & returns policies page.

Payment FAQs

The Standard discount code will discount all parts 10%. use Code Forum10 IF you are working on a multi part order. To get more discount off your purchase. You can do that multiple ways. 1.  build your order online and at time of check out check "pay later"  this will not ask for a card number. 2. build your order on line as a wish list, copy and email that to parts@mikeriehls.com 3. Email your list of parts directly to parts@mikeriehls.com 4. Give us a call directly with your needs at 586-859-2613.
We accept Visa and MasterCard.

Other FAQs

We did remove the tech side of the old website. This essentially was posted in the tech tools from Mymopar.com a web based forum. you can find it here by copying these links and paste into your browser. Main Tools/Reference page . http://www.mymopar.com/index.php?pid=31   Radiator link http://www.mymopar.com/radiatorspecs.htm   Engine Specifications http://www.mymopar.com/index.php?pid=21   Paint Code and chips http://www.mymopar.com/index.php?pid=23      
For additional assistance, visit our contact page.